Frequently Asked Questions

If you bring in your computer to us, our basic diagnosis is FREE! In some cases we would have you drop off your computer and we will call you with a diagnosis.

If your issue does not fit under our free basic diagnosis you will be notified and we will do our best to give you an upfront cost of the diagnostic fee.

Nope! You can just contact us through phone number or email. And bring in your computer to our shop, no appointment necessary. We operate on a first come first serve basis, but we do offer Rush Service if you need your computer in short period of time. We only need appointments for house calls. 

Yes, we are a full service laptop repair center. We can fix your laptop power jack if it is loose, replace dead laptop screens, and replace broken hinges, or order any parts (ex. batteries, chargers, etc.) you may need.

To give you a precise answer we must prepare a project scope and create a budget. We will work with you diligently and closely to gather requirements in couple of weeks. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long will it take after at least a couple of weeks of work. Don't worry, if you're not happy with our work after two weeks you can retract from the project with no penalties, this is our trial period and we believe that any reliable software house should give you one .

It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.